Ohio Correctional Officer Exam 2025 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 400

What approach should a correctional officer take when managing conflicts among inmates?

Promote heavy-handed discipline

Encourage open dialogue

Encouraging open dialogue in conflict situations among inmates is vital for several reasons. First and foremost, it allows inmates to express their grievances and viewpoints, which can reduce tensions and lead to a better understanding among those involved. Open dialogue fosters an environment where inmates feel heard and respected, which can help de-escalate conflicts before they escalate into violence.

Additionally, by facilitating communication, a correctional officer can gauge the root causes of disputes. Understanding the underlying issues can inform better conflict resolution strategies, leading to a more harmonious living environment within the facility. This approach aligns with rehabilitative goals, as it encourages personal accountability and conflict resolution skills among inmates.

Promoting open lines of communication can also build trust between inmates and staff, leading to an improved overall dynamic within the correctional facility, and potentially reducing the frequency of conflicts in the future.

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Avoid intervention

Use segregation as a first option

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